Do you take returns or exchanges? November 10, 2019 00:21 Updated Follow We want to make sure your items work and clothing fits perfect, so we do free replacements on all clothing and defective items. Please submit a request to get the process started. Related articles Can I skip my next box? I signed up for one month, why did I get billed again? Can you really cancel anytime with no cost? What if an item in my box doesn't fit or is damaged? An item does not fit, is damaged or is missing. What can I do?