New subscribers first boxes & shop orders usually are shipped 1 to 5 days after ordering with tracking coming via email just after shipment.
Existing subscribers have their new monthly boxes charged on the 1st of the new month and then the box is shipped 3 to 7 days later with tracking coming just after.
Normal shipping times are 3-7 days for USA mainland subscribers. Non-mainland USA subscribers may have to wait up to 2-3 weeks for delivery.
International subscribers should expect to wait up to 2-3 weeks. Delays from customs etc. in your country may also occur.
Please contact us if you are not sure when your next shipment is.
We try our best to ship as quick as possible, but every now and then there are uncontrollable delays due to weather etc. Due to this, we must stress that all shipping times are approximate.