What if an item in my box doesn't fit or is damaged? October 14, 2019 19:54 Follow We do free replacements on clothing and also replace any damaged or defective items for free. Just contact our team to get it taken care of! Related articles An item does not fit, is damaged or is missing. What can I do? Will I know what's in the box before I receive it? How much will it cost? Is the box male or female only? Can you really cancel anytime with no cost?